{"id":50,"date":"2025-09-30T10:08:29","date_gmt":"2025-09-30T10:08:29","guid":{"rendered":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/?page_id=50"},"modified":"2026-06-09T13:43:36","modified_gmt":"2026-06-09T13:43:36","slug":"support","status":"publish","type":"page","link":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(64,64,65,0.85)” background_image=”https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-content\/uploads\/2025\/10\/istockphoto-2203022076-2048x2048_temp.jpg” background_position=”top_center” background_vertical_offset=”25%” background_blend=”hue” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”57px|auto||auto|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#8DC63F” header_2_letter_spacing=”2px” background_layout=”dark” custom_margin=”20px||9px||false|false” custom_padding=”0px||0px||true|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”12%” global_colors_info=”{}”]<\/p>\n

SUPPORT<\/h2>\n

[\/et_pb_text][et_pb_heading title=”We\u2019re Here to Keep You Powered.” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#FFFFFF” title_font_size=”38px” custom_margin=”||14px||false|false” title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”22px” text_line_height=”1.4em” width=”55%” custom_margin=”10px||||false|false” global_colors_info=”{}”]<\/p>\n

From product setup to enterprise integration, B2Q provides live, personal, and always-accessible support.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”60px|30px|40px|30px|false|true” custom_padding_tablet=”40px|20px|40px|20px|true|true” custom_padding_phone=”40px|20px|40px|20px|true|true” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_3,2_3″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”0px||0px||true|false” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Ask a Question.” _builder_version=”4.27.4″ _module_preset=”default” title_font_size=”38px” custom_margin=”||2px|||” title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_heading][et_pb_heading title=”Report an Issue.” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#8DC63F” title_font_size=”38px” custom_margin=”||14px||false|false” title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#231F20″ text_font_size=”18px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Submit your question or comment below, and our support team will reach out to you shortly with a response.<\/p>\n

 <\/p>\n

[\/et_pb_text][et_pb_contact_form captcha=”off” _builder_version=”4.27.4″ _module_preset=”default” _unique_id=”a0295c2c-e7ed-4516-9f6b-09404d7713a3″ custom_button=”on” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Message” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”|0px||50px|false|false” custom_padding_tablet=”|0px||0px|false|false” custom_padding_phone=”|0px||0px|false|false” custom_padding_last_edited=”on|phone” border_width_left=”1px” border_color_left=”#ADAFB2″ border_width_left_tablet=”0px” border_width_left_phone=”0px” border_width_left_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|||on|||||” text_text_color=”#FFFFFF” header_text_color=”#FFFFFF” header_2_text_color=”#8DC63F” header_2_letter_spacing=”2px” background_layout=”dark” custom_margin=”20px||9px||false|false” custom_padding=”0px||0px||true|false” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”12%” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

HELP TOPICS<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#404041″ text_font_size=”20px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”20px|0px|20px|0px|false|true” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ border_width_top=”1px” border_color_top=”#ADAFB2″ text_font=”|600|||||||” link_option_url=”#”]<\/p>\n

B2QScan Tester \u2013 Introductory Tutorial (pdf)<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#404041″ text_font_size=”20px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”20px|0px|20px|0px|false|true” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ border_width_top=”1px” border_color_top=”#ADAFB2″ text_font=”|600|||||||” link_option_url=”#”]<\/p>\n

B2QScan App \u2013 Introductory Tutorial (pdf)<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#404041″ text_font_size=”20px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”20px|0px|20px|0px|false|true” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ border_width_top=”1px” border_color_top=”#ADAFB2″ text_font=”|600|||||||” link_option_url=”#”]<\/p>\n

B2Q Portal \u2013 Introductory Tutorial (pdf)<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#404041″ text_font_size=”20px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”20px|0px|20px|0px|false|true” hover_enabled=”0″ text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″ border_width_top=”1px” border_color_top=”#ADAFB2″ text_font=”|600|||||||” link_option_url=”#”]<\/p>\n

B2QScan Demonstration Codes<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#” button_text=”PURCHASE PRODUCTS” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_text_size=”18px” button_letter_spacing=”1px” button_font=”–et_global_body_font|600|||||||” button_use_icon=”off” custom_margin=”32px||||false|false” custom_padding=”|60px||60px|false|true” animation_style=”fade” scroll_vertical_motion=”0|50|50|100|4|0|0″ scroll_horizontal_motion=”0|50|50|100|3|0|0″ button_text_size_tablet=”18px” button_text_size_phone=”16px” button_text_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” module_class=”ctm-accordion” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||true|false” custom_padding=”10px|30px|44px|30px|false|true” custom_padding_tablet=”|20px||20px|false|true” custom_padding_phone=”|20px||20px|false|true” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”100%” custom_padding=”11px|||||” border_color_bottom=”#ADAFB2″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”24px||||false|false” border_width_top=”4px” border_color_top=”#8DC63F” global_colors_info=”{}”][et_pb_heading title=”Help Videos” _builder_version=”4.27.4″ _module_preset=”default” title_font_size=”38px” custom_margin=”||2px|||” title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#231F20″ text_font_size=”20px” text_line_height=”1.3em” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” text_font_size_tablet=”18px” text_font_size_phone=”16px” text_font_size_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Explore our library of help videos<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” custom_padding=”4px|||||” border_color_bottom=”#ADAFB2″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” border_color_top=”#8DC63F” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtube.com\/shorts\/T52VQ9oFnRk?si=vz2_47J3ndMBL2Tn” _builder_version=”4.27.4″ _module_preset=”default” image_src=”\/\/i.ytimg.com\/vi\/T52VQ9oFnRk\/hq2.jpg” font_icon=”I||divi||400″ use_icon_font_size=”on” icon_font_size=”100px” play_icon_color=”rgba(255,255,255,0.8)” hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_video][et_pb_heading title=”Cable Replacement” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Gilroy-Medium||||||||” title_font_size=”20px” custom_margin=”||2px|||” hover_enabled=”0″ title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” border_color_top=”#8DC63F” global_colors_info=”{}”][et_pb_video src=”https:\/\/youtu.be\/Rn2ePl0IcRk?si=xkrQXrsNiXDC1zul” _builder_version=”4.27.4″ _module_preset=”default” image_src=”\/\/i.ytimg.com\/vi\/Rn2ePl0IcRk\/hqdefault.jpg” play_icon_color=”rgba(255,255,255,0.8)” font_icon=”I||divi||400″ hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_video][et_pb_heading title=”Display Replacement” _builder_version=”4.27.4″ _module_preset=”default” title_font=”Gilroy-Medium||||||||” title_font_size=”20px” custom_margin=”||2px|||” hover_enabled=”0″ title_font_size_tablet=”34px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_heading][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” border_color_top=”#8DC63F” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

SUPPORTFrom product setup to enterprise integration, B2Q provides live, personal, and always-accessible support.Submit your question or comment below, and our support team will reach out to you shortly with a response.  HELP TOPICSB2QScan Tester \u2013 Introductory Tutorial (pdf)B2QScan App \u2013 Introductory Tutorial (pdf)B2Q Portal \u2013 Introductory Tutorial (pdf)B2QScan Demonstration CodesExplore our library of help videos<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-50","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/pages\/50","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":12,"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":857,"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/pages\/50\/revisions\/857"}],"wp:attachment":[{"href":"https:\/\/s2.designcostaging.com\/clients\/bqtechnologies\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}