Tech Insight
Smarter Shops. Better Business.
Empower every technician to test, recommend, and sell with confidence. Tech Insight unifies the diagnostic process with the tools and data that build customer trust and operational consistency.
Powering Trust
Where It Matters Most.
Helps your team deliver clear recommendations, consistent service, and transparent interactions—turning everyday tests into long-term customer confidence.
Automated Optical Scan
- Click to scan plate, VIN, Battery UPC. Captures full vehicle and battery information — quickly and error free
- Automated error checking and fraud prevention tools to improve test and service quality
Diagnostic Support
- Context sensitive detailed recommendations and explanations
- Structured step by step test workflows help standardize service delivery
- Full battery and system test in less than 60 seconds
Replacement and Installation Support
- Ensure replacement accuracy with VIN specific battery fitments
- Integrates with enterprise battery catalog and inventory
- VIN specific replacement service notes
Complete Roadside Battery Service
- Warranty validation and discount calculations using custom policy terms
- Seamless ad instant electronic roadside invoicing and documentation – eDocs (waivers, terms and conditions)
Structured workflows, automated optical data capture, and clear recommendations build technician and customer confidence from symptom to solution.
Operational Data Becomes Enterprise Intelligence
Every action taken through Tech Insight feeds Enterprise Insight — transforming daily execution into real-time business intelligence.
One Connected Platform
From diagnostic event to enterprise growth — B2Q connects every layer of your battery program.
Battery Insight
Captures trusted data.
Tech Insight
Drives consistent execution.
Enterprise Insight
Delivers measurable performance intelligence.